COmplelete support

Alumni

Alumni

Improve census through alumni. We handle your alumni outreach at scale.

COmplelete support

Alumni

Improve census through alumni. We handle your alumni outreach at scale.

smarter support

Why we are different

Your alumni aren’t opening portals. They aren’t downloading another app. They reply to texts.

Two-way texting - built for treatment

  • No logins for alumni

  • Natural, conversational check-ins

  • Clear opt-out handling

  • Every conversation logged back to the CRM

Keep alumni connected automatically

Personalized and automated check-ins, encouragement, and resources.

Identify risk early and route it to the right team

When a reply signals elevated risk, your team gets alerted so they can respond quickly.

Turn engagement into census growth

Make it easy for alumni to come back into care when they need help, and to refer friends or family in a way that’s trackable.

Capture outcomes you can actually use

Collect satisfaction, aftercare attendance, support group engagement, living situation, and other signals - then report on trends without manual data wrangling.

FAQ

Frequently asked questions.

Do alumni need an app?

Do alumni need an app?

Do alumni need an app?

Can we customize the messaging by program?

Can we customize the messaging by program?

Can we customize the messaging by program?

What happens when an alumni reply suggests they’re struggling?

What happens when an alumni reply suggests they’re struggling?

What happens when an alumni reply suggests they’re struggling?

How long does setup take?

How long does setup take?

How long does setup take?

Can we see outcomes and export reports?

Can we see outcomes and export reports?

Can we see outcomes and export reports?

Want to learn more?

OR start today

Want to learn more?

OR start today

Want to learn more?

OR start today

New Resilience

Accelerate critical tasks with New Resilience AI products. Let’s explore how New Resilience can support your facility's needs.

Copyright © 2026 New Resilience. All rights reserved.

New Resilience

Accelerate critical tasks with New Resilience AI products. Let’s explore how New Resilience can support your facility's needs.

Copyright © 2026 New Resilience. All rights reserved.

New Resilience

Accelerate critical tasks with New Resilience AI products. Let’s explore how New Resilience can support your facility's needs.

Copyright © 2026 New Resilience. All rights reserved.