How it works
Outreach & referral marketing
Maximize warm relationships at scale with iOS card scanner, on-the-go activity logging, email campaigns and tracking relationship quality
Streamlined Admissions
Move cases faster with smart workflows, using AI-assisted intake forms, AI on medical records, and case-level automations
Integrated Ecosystem
Sync with your tech stack - upstream and downstream, including EHRs, call tracking, and email - no more double entry
Analytics Driven Decisions
Turn activity into insight. Understand marketing ROI, conversion bottlenecks, and where to double down
EHR Integration
Marketing Campaign
Mobile App
AI on Medical Records
Reporting
VOB
New Resilience helps behavioral health teams verify coverage faster so they can make quicker financial intake decisions and move qualified patients into treatment without unnecessary delays.
We built our VOB workflow because too many admissions opportunities were being lost to slow turnaround times, incomplete policy details, and back-and-forth manual work.
Faster admissions decisions
Run VOB earlier in the intake process so your team can confirm coverage sooner and prioritize the right next steps.
Better financial visibility
Eligibility and benefits data help your team understand coverage before care begins, so admissions can focus time where reimbursement potential is stronger.
Broad payer support
New Resilience supports a wide range of commercial and government payers, helping teams work from one system instead of chasing information across multiple tools.
Automated re-verification
Stay ahead of policy changes with automated re-verification, so your team is less likely to be surprised by termed coverage, benefit resets, or changes after admission.
seamless integrations
Out of the box, New Resilience integrates with leading behavioral health EHRs such as BestNotes, Alleva, Kipu, and Ritten, along with call tracking platforms like CTM and CallRail. For other systems, we integrate via API, eliminating the need for manual data transfers.
