The Encyrcle Alternative for Treatment Center Alumni Programs
Last updated: August 2026 · Reviewed by Aaraddhya Bhatalkar, Co-CEO, New Resilience.
The short version: If you are evaluating an Encyrcle alternative for your alumni program, New Resilience runs alumni engagement and re-engagement, tracks outcomes and referrals, and does it inside a full behavioral health CRM that also fills census and lowers cost per admission. It works across every level of care, from detox and residential through PHP, IOP, outpatient, and telehealth MAT. Here is what to look for in alumni software, and what New Resilience does.
What to look for in alumni engagement software
Whatever you choose, hold it to this list:
Automated, personalized outreach on a real cadence across SMS, calls, email, and events.
Early engagement: introduce alumni before discharge and make it part of the recovery plan.
Risk awareness: flag alumni who go quiet or miss a check-in so a coordinator can reach out.
Outcomes and KPIs you can measure: engagement, response rate, and appropriate returns to care.
Referrals: turn alumni into a referral source.
Scale: let a small team manage a large alumni community without dropping the personal touch.
One system: keep alumni, outreach, and outcomes together and integrated with your EHR.
HIPAA-compliant, consent-based outreach.
What New Resilience does
New Resilience runs alumni engagement inside a CRM built for behavioral health and addiction treatment:
Automated, stage-based outreach across SMS, calls, email, and events, with a coordinator handling the exceptions.
Early relationship: introduce alumni before discharge, so the connection is already there on day one.
Flags alumni who go quiet or miss a check-in, so a person can step in when it matters, and reaches families where that is part of the plan.
Tracks engagement, response rate, referrals, reviews, and clinically appropriate returns to care, all in one place.
Because alumni live in the same system as admissions and outreach, you see the whole journey and can tie alumni engagement to referrals and readmissions, rather than running a separate tool.
HIPAA-compliant, with patient data inside your BAA boundary.
Who it is for
Substance use disorder and mental health programs across all levels of care that want alumni engagement together with the admissions and reporting side in one system, rather than a separate point tool. The approach is the same one we lay out in how to run an alumni program.
Where to start
Bring your alumni list and the questions you want answered, engagement, referrals, or returns to care, and see New Resilience on your own program. Book a 15-minute demo.
Frequently asked questions
Is New Resilience a good Encyrcle alternative? New Resilience runs alumni engagement, re-engagement, and outcomes inside a full behavioral health CRM. If you want alumni plus admissions and reporting in one system rather than a separate tool, it is worth evaluating on your own workflow.
Does it do automated alumni outreach? Yes. Stage-based SMS, calls, email, and events, with a coordinator handling the exceptions.
Can it flag at-risk alumni? Yes. It surfaces alumni who go quiet or miss a check-in so a coordinator can reach out.
Does it keep our EHR? Yes. It integrates with Kipu, Alleva, Ritten, and BestNotes, so alumni and clinical data stay in sync.
Is it HIPAA-compliant? Yes. Patient data stays inside the system and your BAA boundary.
