Alleva integration
Connect your admissions CRM to Alleva. New Resilience writes an admitted client into Alleva automatically and can read status back, so you keep one record from the first inquiry to admit, with no double entry.
What the Alleva integration does
New Resilience runs the front office, meaning outreach, referral tracking, verification of benefits, and admissions, and connects to Alleva. When a client is marked admitted, they are written into Alleva automatically, with demographics, insurance and verification of benefits, and the referral source, and status can read back, so you keep one continuous record from the first inquiry through to admit.
Who it is for
Behavioral health and substance use disorder treatment centers that run Alleva, a modern behavioral health EHR, and want a front-office CRM for outreach and admissions without entering the same client twice.
How it works
The connection is native and fires on status, not on an overnight export. A client moves through your admissions pipeline in the CRM, and the moment someone marks them admitted, the sync writes their record into Alleva and keeps a link between the two. Status can flow back, so a change in Alleva is reflected in the CRM. This is not a CSV you export and clean up, and not a generic automation hook you maintain yourself.
What transfers
Demographics, insurance and verification of benefits, the referral source, and level of care. The more that moves on its own, the less your team retypes, and because the referral source survives the handoff, you can still trace an admitted client back to who sent them.
Security and compliance
HIPAA-compliant at every tier, with a signed BAA. Data moves between the CRM and Alleva over secure, authenticated connections, and protected health information stays inside the platform's compliance boundary.
Implementation timeline
Setup is measured in minutes, not months, with no consultant and no long contract. Our team confirms the specifics of your Alleva configuration during onboarding.
