New Resilience connects to the tools you already run, so data moves automatically and nobody enters it twice. Two-way EHR sync, call tracking, and email, all inside a HIPAA-compliant boundary.
Kipu
Two-way EHR sync keeps demographics, insurance verification, admission status, and referral attribution aligned from inquiry through admit.
BestNotes
Keep intake and outreach records connected to BestNotes automatically, with referral source information carried forward into the clinical record.
Alleva
Sync treatment-center admissions details with Alleva while preserving the referral and insurance context your teams need to move quickly.
Call tracking
CallTrackingMetrics and CallRail. Every call logs itself against the right referral source and opportunity, so no touchpoint goes unrecorded and you can see which sources and campaigns actually drive admissions.
Gmail and Outlook. Outreach and admissions email syncs to the record on its own, so the full history of a relationship stays in one place instead of scattered across inboxes.
Verification of benefits
Built in, at a dollar a request. Insurance captured at inquiry is verified without leaving the CRM and carried into your EHR at admit, so what you verified up front is what your EHR ends up with.
How the integrations work
These are native, status-based syncs, not a CSV you export and clean up, and not a generic automation hook you maintain yourself. The handoff fires on a real event, like a client being marked admitted, and keeps a link between the two systems, so attribution survives and the data stays consistent.
Security and compliance
HIPAA-compliant at every tier, with a signed BAA. Data moves between systems over secure, authenticated connections, and protected health information stays inside the platform’s compliance boundary.
