JOIN us
Founding Account Executive
Location:
Remote (US).
Comp:
Base + uncapped commission.
New Resilience helps behavioral-health treatment centers (Residential / PHP / IOP) lower CAC and increase admissions with an AI-first CRM and a Referral Community that drives trusted, lower-cost referrals. We’re backed by respected operators in the space and used daily by admissions & outreach teams.
We’re hiring our Founding Sales teammate (player-coach Enterprise AE) to build and run the end-to-end sales motion: from targeting and discovery through evaluation, security/BAA, pricing, negotiation, and close—then partner with Customer Success to convert pilots and expand. You’ll also help shape our pricing, messaging, and repeatable playbook.
What you’ll do
Own the full cycle: Prospect, qualify, discovery, solution mapping, demos, pilots/POVs, ROI, security/BAA, legal/commercials, close, and handoff.
Develop a focused territory plan for behavioral-health organizations (multi-site/residential, PHP, IOP). Prioritize high-fit ICPs; build multi-threaded relationships (CEO, Clinical, Admissions, Outreach, Finance).
Create pipeline via targeted outreach, cold calling, conference/network follow-up, partnerships, and inbound qualification.
Sell the platform: AI-first CRM (workflows & automations) + Referral Community (demand channel).
Run complex evaluations: structure pilots, success criteria, and ROI stories (conversion by source, time-to-close, staff efficiency).
Forecast with precision and maintain spotless CRM hygiene.
Cross-sell/expand: move Community users to CRM; land with one workflow and expand to full admissions & outreach.
Be a subject-matter expert: stay current on behavioral-health trends (ALOS/census, payer mix, referral dynamics, HIPAA, BAAs, EHR/CRM integrations).
Close the loop to Product/Marketing: surface objections, workflows, and integration needs; help refine messaging, collateral, and conference strategy.
Help build the playbook: messaging, MEDDICC/Challenger-style qualification, proposal templates, pricing guardrails, security FAQ.
You may be a fit if you have
5–8+ years B2B SaaS sales with enterprise or complex solution cycles; 3+ years selling into healthcare/behavioral health/human services (bonus: EHR/RCM/CRM or admissions/revenue ops tools).
Consistent quota attainment with accurate forecasting and clean pipelines.
Strength in consultative discovery, multi-stakeholder navigation, and executive storytelling (clinical + ops + finance).
Fluency in a sales methodology (MEDDICC, Challenger, SPIN) and CRM discipline (Salesforce/HubSpot).
Ability to run demos and light configurations; comfortable with security/IT, BAA, PHI-safe workflows.
Founder mindset: bias to action, comfort with ambiguity, and pride in building the first playbook.
Bonus points
Sold into residential/PHP/IOP treatment centers, SUD/MH groups, or ABA networks.
Experience with rev cycle, referrals, call tracking, or marketing attribution in BH.
Network of BH operators, admissions directors, and outreach leaders (“book of business”).
Prior startup or founding AE experience.
What success looks like (first 90 days)
30 days: ICP account list, sequence/collateral feedback, first discovery meetings on calendar.
60 days: Qualified pipeline across 4–6 logos; 2–3 active pilots/POVs scoped with success criteria.
90 days: First closes; repeatable demo → pilot → ROI → close motion; clear forecast; playbook v1 documented.
Tools you’ll use
HubSpot/Salesforce, Gong/Zoom, Google Workspace, deck & ROI templates. (We’ll equip you with what you need.)
Why join us
Category opportunity: AI-first workflows plus a Community demand channel—centers need to do more with less.
Founding impact & equity: shape GTM, pricing, and the team you’ll lead.
Mission: help treatment centers help more people, sustainably.
Benefits
15 Paid Holidays.
Health, Dental, and Vision Insurance.
Email pranoy@newresilience.ai with your resume/LinkedIn and a short note on a complex deal you led (stakeholders, resistance, how you won, and outcome).
